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About KMC Digital

Meet Kalen.

Kalen Marie Cotto · Founder and Principal Strategist. She has worn the uniform, worked the press desk, and built the marketing behind the organizations that serve military families.

Kalen Marie Cotto with soldiers and a news crew at FOB Kalsu, Iraq
During her 10 years as an Army public affairs officer, Kalen deployed to Iraq and was attached to the 2nd Brigade Combat Team, 3rd Infantry Division in 2007–2008. There, she worked with Lara Logan and her CBS crew, Oliver North and his Fox News crew, as well as NBC, ABC, and CBN, to name a few. Her job was escorting media and ensuring they were briefed on local operations to help them discover stories about our military. Pictured at Forward Operating Base (FOB) Kalsu, Iraq.

From the press desk to the planning table.

Kalen Marie Cotto is a U.S. Army veteran (OIF V) and former Army Reserve public affairs officer. As a civilian, she later served as Deputy Public Affairs Officer at Naval Station Newport, where she was named Civilian of the Year. She has spent two decades in the military and veteran space.

She founded KMC Digital to give the organizations that serve that community the same strategic discipline the largest brands take for granted. She built the marketing foundation for the Reserve Organization of America over six years, including its logo, the roa.org website, and the logo and convention for ROA's 100th anniversary. She served as fractional public affairs officer for the Town of Middletown, Rhode Island, and leads marketing for Burn Pits 360.

She developed The Revenue Runway™ methodology and is a Duct Tape Marketing Certified Consultant. Kalen leads every engagement personally.

Watch and hear Kalen in interviews · Connect with Kalen on LinkedIn

Honors.

Recognition from the services and from the military community.

Service honors

Bronze Star Medal

Keith L. Ware Award · First Place, Field Publication (Category R)

Honorable Order of Saint Gabriel

Civilian of the Year · Naval Station Newport

Marketing & design awards

First Place, Logo Design · Inc. Magazine Military Entrepreneur Program

First Place, Web Design · Women Marines Association of Colorado

Certification

Duct Tape Marketing Certified Consultant
After working with KMC Digital for a number of years, I am personally impressed with the creativeness and ingenuity in accomplishing our objectives in a timely and expert fashion. Requests for graphics and/or social media outreach are quickly dealt with and professionally provided. As our association is supportive of the Uniformed Services, we need to be responsive 24/7 — so is KMC Digital. There is not much more that a client could hope for.
Henry E. Plimack · Chairman, ROA Communications Committee

How we think

The 7
standards.

Our work is grounded in seven standards drawn from Scripture and proven in the field. They decide what we build, what we skip, and what we tell you when nobody else will.

01Measure.
Measure before you spend.

Every engagement starts with a Total Online Presence Audit. You know what the work will take before we ask you to spend.

02Prepare.
Fields before the house.

Message, journey, and systems come before the campaign. Foundation first, visibility second.

03Know.
Know the state of your flocks.

We learn exactly who your veterans, members, donors, and buyers are, and what each one needs at every step.

04Write.
Write the vision plain.

One message, clear enough that every person on your team can carry it the same way.

05Counsel.
Plans succeed with many advisers.

Marketing isn't a department. We align everyone who touches your audience, not just the person with "marketing" in their title.

06Steward.
Faithful in little, faithful in much.

Every dollar you spend came from a donor, a member, or a contract. We treat it that way.

07Compound.
Steady gain over fast money.

Systems that build quarter over quarter, not campaigns that spike and disappear.

No tools for their own sake. No campaigns we can't defend to your board. Seven standards, every engagement.

The firm.

KMC Digital is a veteran-owned, woman-owned marketing strategy firm.

We serve military and veteran nonprofits, VSOs, military museums and foundations, and the towns and public agencies that serve their residents. Every engagement runs on The Revenue Runway™: measure first, plan second, then build and lead.

Let's build your runway.

Tell us about your mission in a short application. We'll review where your marketing stands today and map the clearest path to a system your team can run and grow.